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Report: Majority of shoppers feel they ‘know more’ than store associates
Brick-and-mortar retailers are fighting harder than ever to remain relevant among digitally driven shoppers. This is not an easy task as 83% of shoppers believe they're more knowledgeable than retail store associates — often due to the online research they conduct before entering a store, according to a new survey from Tulip Retail. -
DHL expands its breadth to accommodate omnichannel retailers
DHL is helping high-volume retailers speed up “the last mile” of their omnichannel shopping experience. DHL eCommerce, a division of logistics company Deutsche Post DHL Group, is expanding the functionality of its fulfillment centers in Columbus, Ohio, and Riverside, California. Specifically, the logistics company is investing in storage and mechanization to support the growing needs of its U.S.-based e-commerce retail partners that ship between 300 and 15,000 orders per day. They will also manage both B2C and B2B transactions.

