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eCommerce

  • Study: Slow sites drive away customers

    Mahwah, N.J. - Bulky, slow web pages will drive away shoppers.

    According to a new study of the top 100 e-commerce sites from Radware, “State of the Union: E-commerce Page Speed & Web Performance Summer 2015,” 57% of site visitors will abandon a web page after just three seconds if they are unable to interact with the key content.

  • Wish lists go omnichannel

    Wayne, N.J. – The days of kids using pencils to write holiday wish lists in poor handwriting may be over.

    Toys “R” Us is offering the #TRUHotToyList, an omnichannel listing of the holiday season’s hottest toys.

  • Online services network taps former Best Buy exec as CEO

    Indianapolis – With retailers like Amazon.com entering the online services market, online services network Angie’s List is tapping a veteran retail e-commerce executive to run the company.

    Scott Durchslag, who served as president of e-commerce and global marketing at Best Buy from 2012-2014, has joined Angie’s List as president and CEO.

  • PetSmart, Google Express expanding relationship

    Phoenix -- PetSmart is making it faster for customers to get the goods they need to take care of their pets.

    In partnership with Google Express, PetSmart is adding overnight service in Chicagoland and a five-state Midwest region (120-mile radius from Chicago) in Illinois, Indiana, Wisconsin, Michigan and Ohio, serving 25 million people.

    The two firms have been serving the on-demand delivery needs of customers for nearly a year with same-day service in six cities: San Francisco, Los Angeles, New York, Boston, Chicago and D.C.

  • Exclusive: Retailers Need to Stop the Shipping Bloodbath

    Recently an investment banking colleague from HT Capital Advisors mentioned to me that Bombfell, an online men’s clothing subscription service, received $1 million in venture capital funding. Under the business model, an online personal stylist personally selects each member’s items and sends them to the shopper, with free shipping. The shopper only pays for what he keeps (he has 10 days to decide) and then returns the rest, also with no shipping charge. On the heels of that chat, I read about MM.LaFleur, a similar model for women.  

  • Retailer looking for a new CFO

    Niwot, Colo. -- Footwear marketer Crocs is on the hunt for a new CFO.

    The company announced that Jeff Lasher, senior VP and CFO, is leaving the company to join boating supplies and accessories retailer West Marine Inc.

    Lasher, who joined Crocs in 2009, will remain with the company through early November. He plans to join West Marine as CFO in November.

    Mike Smith, Crocs senior VP for finance, has been named interim CFO effective Oct. 1 and will work closely with Lasher during a transition period.

  • Amazon primes appetite of Seattle customers

    Seattle – Amazon is priming the appetites of customers in Seattle with a new feature of its Prime Now one-hour delivery service.

    Members of the Amazon Prime paid loyalty program in Seattle can order delivery from participating local restaurants using the Prime Now mobile app.

    Prime members can view participating restaurants, browse menus, place orders and track the status of their delivery in real time. Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less.

  • eBay turns 20 — with 20 days of deals

    San Jose, Calif. – The nation’s largest online marketplace is celebrating its 20th anniversary, and it’s marking the occasion with a special shopping event — and a traveling Airstream trailer.

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