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Direct To Consumer (DTC)

  • Tiffany aligns with fashion site to sell more jewelry

    In a first, Tiffany & Co. will sell its jewelry online, on a site other than its own.

    Tiffany has entered into a limited collaboration with online retailer Net-A-Porter to make select Tiffany items available for purchase on the global fashion site.

    “With their recognized edit and fashion authority, Net-A-Porter will re-introduce Tiffany as more than the legendary jeweler, but an expression of personal style,” said Philippe Galtie, senior vice president of international sales at Tiffany & Co.

  • Facebook wants to support your customer engagement

    Retailers have long been interacting with customers via Facebook, but the social network is making a big push to become a full-fledged CRM platform.

    Among the announcements Facebook made at its F8 developers conference this week was a beta release of its Messenger chat platform with bots and a new Send/Receive application programming interface (API).

  • Warby Parker builds brick foundation

    Specialty eyewear retailer Warby Parker is increasingly moving away from its roots as a pure-play e-commerce operation. In an interview with Re/Code, co-CEOs Dave Gilboa and Neil Blumenthal discuss how traditional channels like brick-and-mortar, as well as emerging channels like virtual reality, play a role in the company’s continuing evolution. [Re/Code]

  • DirectBuy sees opportunity for digital transformation

    Merrillville, Indiana-based membership buying club DirectBuy is hoping mobile visual search capability will help spur growth beyond its 25 brick-and-mortar stores.

    “It seems that more members, instead of going to club locations, are browsing and shopping completely online,” Ted Fay, senior director of digital marketing and e-commerce at DirectBuy, said in an interview with Chain Store Age. “We see this as an opportunity to grow our membership base and go places we don’t have a brick-and-mortar store.”

  • The North Face has big plans for Manhattan

    The outdoor apparel retailer plans to open a flagship on Fifth Avenue, in the space formerly occupied by Canadian fast-fashion merchant Joe Fresh, the Real Deal reported.

    The retailer signed an eight-year sublease from Joe Fresh for approximately 20,000 sq.ft. at Vornado Realty Trust’s landmarked building at 510 Fifth Avenue, according to the report. The space includes three levels of retail.

    The North Face is also looking for a larger space in Manhattan’s SoHo area, the report said.

  • Lifestyle retailer adding stores

    Sundance continues to expand its retail footprint.

    The lifestyle retailer will open a store at Southlake Town Square, an open-air center in Southlake, Texas, on Thursday, April 14, 2016. The opening will give Sundance, which also sells online and via catalog, a total of seven brick-and-mortar locations.

  • Founder of American Apparel plans new venture

    Dov Charney, the founder and ousted CEO of American Apparel, is scouting sites for a factory in South Central Los Angeles as he plots his comeback, Bloomberg reported.

    Charney’s new venture reportedly will sell USA-made basics, starting off as a wholesale business and then expanding into a consumer online brand.

    “I have a vision,” Charney told Bloomberg. “My business model works.”

  • Whole Foods Market reveals opening date, other details for new 365 store format

    Whole Foods Market will take the wraps off its new value concept, 365 by Whole Foods Market, on May 25 in Silver Lake, California.

    Two additional 365 locations will open in 2016 – in Bellevue, Washington, and Portland, Oregon. Up to 10 stores are expected to open in 2017.

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