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Dov Charney, founder and outsted CEO of American Apparel, made an emotional—and meandering—plea to regain control of the company at a bankruptcy court hearing in Delaware on Thursday.

“I’m a merchant, I’m a creative artist, I’m a photographer, I’m a marketer, I’m an industrialist,” Charney said, according to the New York Times. “I don’t want to hand over my company. This is coercion.”

Amazon.com is getting its nose out of books and consumer electronics and into a more fashionable merchandise area.

According to Re/Code, Amazon now offers more than 30 million apparel and accessory items for sale – which totals more than all the products sold at 250 Walmart supercenter stores.

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2016 will be a year when many niche innovations in customer experience will become mainstream as consumers expect more out of their shopping experiences, forcing traditional retailers to step up or risk becoming irrelevant. Marketplace buzzwords and emerging trends, such as personalization and seamless mobile access, will become table-stake elements of the customer experience.

Here are ways retailers will take their customer experience to the next level:

Personalization

Chico’s FAS has sold its Boston Proper women’s apparel business to a Los Angeles-based, consumer-focused private equity firm.

Brentwood Associates, whose portfolio includes J. McLaughlin and Soft Surroundings, announced Tuesday it has acquired the women’s apparel brand. Terms of the agreement were not disclosed.

Move over, Amazon, Target and Google – the fresh delivery space is getting a little more crowded.

FreshDirect, the New York-based online provider of custom and prepared grocery items and meals, is launching a mobile one-hour fresh item delivery service.

Plus-size fashion retailer Torrid has a new model to showcase in its latest omnichannel marketing campaign.

The company has announced the winner of its model search: Lyanna Lynette. The 26-year-old Southern beauty was revealed in a 12-episode Web series on YouTube. The first of its kind in plus-size fashion, the series follows the four finalists as they compete to become the Face of Torrid 2016. The series can be watched, in full, on Torrid's YouTube channel.

Sundance is gearing up for retail expansion with a new prototype that speaks to its Western roots and brand heritage.

Has founder and ousted CEO Dov Charney made his last stand at American Apparel?

The board of American Apparel Inc. rejected a $300-million takeover bid from Hagan Capital Group and Silver Creek Capital Partners — the investors aligned with Charney — according to the Los Angeles Times.

Recent rate increases for shipping services by UPS and FedEx and the pending Jan. 17 rate increase for U.S. Postal Service (USPS) shipping services, are challenging businesses -- especially small retailers and e-retailers -- to look for new and innovative solutions to optimize their shipping operations, according to Pitney Bowes.

Here is an update from Pitney Bowes on the latest increase by each major carrier:

UPS
• On December 28, 2015, the rates for UPS Ground services increased an average net 4.9%.