Good return policy impacts bottom lineFifty-two percent of consumers have abandoned an online purchase out of fear of a difficult return process. 2019: A look back at trends that disrupted retail techHere are three trends from 2019 poised to continue disrupting retail in 2020 and beyond. Amazon reports ‘record’ holiday sales Amazon is one of the first retailers out of the gate to report a happy holiday. Local Retailers vs. Big Box: How Small Businesses Can Stay Competitive Ever since the dawn of the big-box store, smaller local businesses have struggled to compete. Study: Online shopping generates more returns Purchases made online are returned at a higher rate, but there is a silver lining for some retailers. Forever 21 hires expert to help with brand transformation Forever 21 has hired a marketing expert to lead its efforts to redefine and transform its brand. Stephen Lebovitz on transforming the enclosed mall Here’s the understatement of the year: retail leasing is changing. Mountain Hardwear eases customization – with AR A specialty outdoor equipment brand is enabling customers to virtually build personalized ski kits via a new app feature. Sally Beauty prepares for a green New Year A leading specialty beauty retailer is putting environmental consciousness on its list of New Year’s resolutions. Tom McGuinness on the evolution of neighborhood shopping centers There have been more changes in the grocery operations space in the last few years than in previous decades. First Previous 194 195 196 197 198 Next Last
