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  • Survey: Eight in 10 consumers will shop post-holiday sales

    Austin, Texas – Consumers who didn’t get what they wanted for the holidays are taking matters into their own hands. According to new research from digital deals site RetailMeNot, 81% of consumers plan to shop end-of-year sales.   Of these shoppers taking advantage of post-holiday savings, more than half (63%) plan to shop for themselves. Millennials are especially interested in after-Christmas sales, as 92% of respondents 18 to 34 years old said they plan to shop during this time.    

  • QVC ties with Amazon in online customer satisfaction

    Ann Arbor, Mich. - Watch out Amazon, QVC is at your back—at least when it comes to  customer satisfaction.  

  • Family Dollar delays vote on Dollar Tree bid

    Family Dollar delayed a shareholder vote on a potential acquisition by Dollar Tree until Jan. 22 in a move that allows more time to contemplate a rival bid from Dollar General.

    Family Dollar convened as planned on Tuesday and, based on insufficient votes, subsequently adjourned its Special Meeting of Stockholders on the proposed transaction with Dollar Tree.

  • Study: Marketing execs have IT purchase power

    Vendors are leaving billions on the table because they forget to market to the chief marketing officer (CMO) rather than just the CIO and IT department.

    According to a new study from IHL Group called “Hidden Treasure – The CMO’s Budget in Retail,” in 2015, the amount of IT purchased through the CMO’s budget will amount to $7.5 billion in North America. This figure is nearly as much as will be spent on core POS for 2015, or 12% of all North American IT spend for retail and hospitality in North America.

  • Macy’s readies ‘wonderful’ post-holiday week

    New York - Macy’s knows the holiday spirit doesn’t suddenly fade on Dec. 26. The retailer is offering “Week of Wonderful,” a seven-day shopping event from Sunday, Dec. 28 through Saturday, Jan. 3.  During Macy’s ‘Week of Wonderful,’ customers will find a wide assortment of fresh products at affordable prices to usher in the New Year.   

  • Barnes & Noble elevates Huseby as CEO

    Michael Huseby was named CEO at Barnes and Noble after previously serving briefly as the retailer’s CFO and then president.

    Huseby will also serve on the company’s board and oversee the 673 store retail group led by CEO Mitchell Klipper and the 695 store college group led by CEO Max Roberts. Huseby joined Barnes & Noble in March 2012 as CFO and was named president in July 2013.

  • JCP picks a president and eventual CEO

    Home Depot EVP Marvin Ellison will become president of J.C. Penney on November 1 and succeed Mike Ullman as CEO of the department store retailer next August.

  • Belk renews EBay Enterprise omnichannel customer service deal

      Charlotte, N.C. - Belk Inc. has renewed an agreement with EBay Enterprise to provide multi-site customer support to scale with Belk’s continual growth. Belk first partnered with EBay Enterprise in 2008 with the launch of Belk.com.   
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