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Department Store

  • Dixons supports customer service, labor management with Reflexis

    London - Dixons Carphone plc has selected Reflexis workforce management solutions to further enhance its customer service offering and increase employee involvement in labor management processes. The retailer will implement the solutions in its 500 Currys, PC World, and Dixons Travel Stores.

    After an 18-month review including live trials with multiple vendors, Dixons selected Reflexis Workforce Manager, Reflexis Time and Attendance, and Reflexis Advanced Analytics and Reporting.

  • Sears Canada makes acting CEO permanent

    Toronto – The board of directors of Sears Canada Inc. has named Ronald D. Boire as president and CEO. Boire has served as the company's acting president and CEO since Oct. 15, 2014.

    Prior to his role with Sears Canada, Boire was executive VP, chief merchandising officer and president, Sears and Kmart Formats, Sears Holdings Corp. Prior to joining Sears Holdings in January 2012, Boire was president and CEO at Brookstone, a position he held from October 2009.

  • Kohl’s accelerating omnichannel agenda

    Buy online, pick up in store capabilities are being rolled out to all of Kohl’s nearly 1,200 stores this spring after a successful 100 store pilot program during the holidays.

    And that just the beginning of the digital initiative the company has planned.

    The addition of pick up in store to Kohl’s omnichannel offering puts the retailer on equal footing with others in the industry who have recognized in store pick up has quickly become a basic expectation shoppers have of retailers who operate physical stores.

  • Sears Canada confirms Boire as CEO

    Ron Boire was named president and CEO of Sears Canada after serving in that capacity on an interim basis since last October.

    Boire was named acting president and CEO last October to replace Doug Campbell, the former head of the 381 unit Sears Canada operation who resigned for personal reasons. Boire was identified as the top candidate for the job at the time the appointment was made as he had spent nearly two years as executive vice president, chief merchandising officer and president of Sears and Kmart formats.

  • New exec to build Sports Authority brand

    Former Pep Boys and Bass Pro Shops marketing executive Ron Stoupa has joined the Sports Authority as executive vice president and chief marketing officer.

    Stoupa will be responsible for leading the strategic development and oversight of the company’s marketing plans. The Englewood, Co.-based company operates 466 locations throughout the U.S. and Puerto Rico.

  • Uniqlo to enter Canada

    New York -- Uniqlo will enter Canada in the fall of 2016, opening a store at Yorkdale Shopping Centre, Toronto, and one at the Toronto Eaton Centre.

    Uniqlo currently operates some 1,500 stores, with locations in Japan, Australia, China, France, Germany, Hong Kong, Indonesia, Malaysia, Philippines, Russia, Singapore, South Korea, Taiwan, Thailand, the U.K. and the United States.

  • Fast Retailing bringing UNIQLO to Canada

    Things didn’t work for Target in Canada, but that hasn’t deterred Japan’s Fast Retailing Co., from announcing plans to enter the market with its UNIQLO format.

    The company’s first stores aren’t expected to open until the fall of 2016 when two flagship locations offering budget priced apparel measuring 24,000 and 28,000 square feet are introduced in Toronto.

  • Gap Inc. sours on Piperlime e-commerce project

    At a time when omnichannel retailing is more important than ever for retailers, Gap Inc. is shutting down one of its digital brands.

    Gap Inc. said it is dropping its Piperlime channel so the apparel maker and retailer can focus on fixing the problems plaguing the Gap and Banana Republic brands.

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