Department Store

Walmart is capping off the end of its fiscal year with a flurry of activity, as the retailer is poised to open more stores in Canada.

Walmart said it will open 11 new supercenters by Jan. 29, completing its expansion for the company's current fiscal year ending Jan. 31.

These openings will bring Walmart’s total store count in Canada to 394 stores.

New York – Taking money is one thing, but e-retailers aren’t always so great at giving it back. In a study of the refunds performance of 40 of the largest online retailers, analysis firm StellaService found that the majority of retailers evaluated aren’t meeting consumer expectations.

For orders placed in fourth quarter 2014, the average speed to receive a refund from the companies evaluated was 9.5 days. The majority of consumers said they expect a refund in seven days or less.

Louisville, Colo. -- Nordstrom ranked as consumers’ favorite fashion retailer for the third consecutive year, followed by Kohl’s, T.J. Maxx, Macy’s and Dillard’s. That’s according to a study by Market Force Information, a provider of customer intelligence solutions.

There was a buzz at this year’s NRF Big Show surrounding Magic Mirrors, which have moved from the prototype stage to something everyone seems to be working on now.

If you’re going to create an agenda, it may as well be an ambitious one. And the “Greatness Agenda” being pursued by Kohl’s Corp. is certainly ambitious.

“Our strategy is to be the most engaging retailer in the U.S.,” Janet Schalk, executive VP and CIO og Kohl’s, explained during an exclusive interview with Chain Store Age at the recent NRF 2015 Annual Convention & Expo in New York. “The Greatness Agenda involves initiatives across the spectrum – some front-end and some enabling.”

Cary, N.C. – SAS Institute Inc. has recently completed rollouts of CRM, logistics and marketing solutions at several European retailers. For example, Milan, Italy-based online wine retailer Wineverse chose SAS Visual Analytics to increase customer insights and reduce supply chain costs that result in greater customer satisfaction.

Target may have ruffled some feathers in the past with what some considered a lack of plus-size offerings. But the retailer seems to be making up for it now.

Target says it is launching a brand new plus-size line, Ava & Viv, which will be sold both online and in stores starting on Feb. 22.

Seattle -- Nordstrom announced three new upcoming locations for Nordstrom Rack.

The company will open a 36,000-sq.-ft. store at Wayne Towne Center in Wayne, New Jersey, in fall 2015. This will be the sixth Nordstrom Rack in New Jersey.

In fall 2016, Nordstrom Rack will open a 35,540-sq.-ft. store at Hamilton Crossing in Allentown, Pennsylvania. The property is owned and being developed by The Goldenberg Group.