Department Store

Build-A-Bear Workshop logged an increase in same store sales in the third quarter even as the company enters what is historically its most profitable season.

Same store sales at the specialty retailer increased 2.1% in the third quarter ended Oct. 3. This was the fifth consecutive quarter it grew same store sales.

Bloomfield Hills, Mich. -- Taubman will celebrate the launch of “The Peanuts Movie” with a family-friendly holiday experience being offered exclusively at 10 of its shopping centers across the U.S. from Nov. 6 through Dec. 24.

More consumers plan to shop on Cyber Monday than on Black Friday, according to a recent Morpace Omnibus report.

Holiday intentions for U.S. consumers were revealed when the Omnibus data showed that out of 1,001 individuals surveyed, more than 57% plan to shop on Cyber Monday this year, compared to only 35% planning to shop on Black Friday. And of those planning to shop on Black Friday, only 23% will be strictly going to retail locations while another 55% will be shopping both in-store and online.

Regional department store retailer Belk Inc. is using social media to make the holidays a little more fun and rewarding for its shoppers.

North Carolina-based Belk, which operates about 300 stores, has teamed up with digital marketing solutions provider HelloWorld for the return of the Santa Baby sweepstakes, now in its second year. In an effort to increase mobile opt-ins and ultimately boost brand awareness and consumer engagement, Belk and HelloWorld are allowing customers to create personalized e-cards, gifs, and TV spots.

Consumers are making more e-commerce transactions, and smartphones are helping to drive growth.

According to the new Q3 2015 Performance Index report from e-commerce technology platform MarketLive, e-commerce sales continue to improve across all retailer categories (apparel, beauty, home furnishings, catalog, brick-and-mortar, and brand-direct), and across all major performance metrics. These include revenues (+13.5%), traffic (+19.8%), and average order value (+3.9% to $158).

Gordmans Stores is taking a POS-centric approach to improving the store experience.

Nebraska-based Gordmans, a discount department store chain with 101 locations, has engaged with retail solutions provider OLR to implement Oracle Retail Xstore Point of Sale (POS) and Oracle Retail Customer Engagement.

It's changing of the guard time at Chico's FAS.

After what it called an extensive search, the retailer named industry veteran Shelley Broader as president and CEO, effective Dec. 1. She succeeds David F. Dyer, who will become vice chair of the Chico's board.

Broader brings over 25 years of experience to her new position. Most recently, she served as president and CEO of Walmart's EMEA region, responsible for retail operations and business development across Europe, the Middle East, Sub-Sahara Africa and Canada.

There has been a bit of controversy lately regarding Urban Outfitters' recent request that some of their salaried employees “volunteer” to fill normally hourly roles in fulfillment centers and retail outlets. The labor community and their activist friends have been crying foul over what they perceive is the manipulation of salaried junior managers by forcing them to work “hourly” jobs and getting no additional pay or benefits.