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  • What’s in Store for the Customer Experience?

    “I’ll try the red.” It’s a phrase heard in bars and restaurants across the globe. But in Nordstrom, at their tapas bar? It’s wine in a department store one week, and perhaps a pint or a flight at Bar Lamar in Whole Foods the next, because who could say no to a nice aperitif while picking up the weekly groceries?

  • Amazon predicts the hottest toys of holiday season

    Amazon.com has joined the cadre of retailers weighing in on the hottest toys of the holiday season by curating a list of more than 1,000 toys for kids.

    The retailer’s Hot Toy List includes products for kids of all ages and interests. In addition to highlighting Mom Picks and Kid Picks, Amazon’s holiday toy list also features new trend-focused categories: STEM, Movie Favorites, Retro, and Toys That Go.

  • Nordstrom announces holiday hiring plans

    Nordstrom plans to hire about 11,800 seasonal employees for the coming holiday season, mostly for sales and stock positions at the upscale chain and its less pricey Nordstrom Rack locations.

    The retailer also plans to hire 1,600 temporary workers to support its e-commerce business at its three fulfillment centers.

  • Veteran retail designer to retire

    Elle Chute, co-chairman of Chute Gerdeman and widely respected creative force in the retail design industry, has announced her retirement from the firm she founded with her husband Denny Gerdeman 26 years ago.

    Gerdeman will continue as chairman and, with CEO Brian Shafley, will lead Chute Gerdeman’s growth with its focus on d excellence in retail and hospitality design innovation.

  • ICSC predicts a longer holiday shopping season

    More Americans are planning holiday-related purchases this year than in 2014, and those who plan to shop will spend more over a longer period of time, according to the International Council of Shopping Centers.

  • Top retail CMOs to be honored

    Top marketers at Neiman Marcus and Home depot were among a group of marketing executives recognized by the CMO Club this week.

    The CMO Club, established to celebrate the marketing industry's brightest leaders and to provide a forum to share their successes with other CMOs, determined four winners in various categories.

  • Top retail CMOs to be honored in New York City

    Top marketers at Neiman Marcus and Home depot were among a group of marketing executives recognized by the CMO Club this week.

    The CMO Club, established to celebrate the marketing industry's brightest leaders and to provide a forum to share their successes with other CMOs, determined four winners in various categories.

  • ICSC predicts a long and strong holiday shopping season

    More Americans are planning holiday-related purchases this year than in 2014, and those who plan to shop will spend more over a longer period of time.

    That’s according to the International Council of Shopping Centers 2015 Consumer Forecast, which shows that 90% of Americans are planning holiday purchases this season, up from 82% last year. And overall, 80% of shoppers plan to spend the same or more this holiday season than they did in 2014.

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