Skip to main content

Department Store

  • Omnichannel personalization

    With more customer-specific information filtering into retail enterprises, brands are primed to deliver more personalized, seamless experiences. Such efforts not only drive repeat visits and purchases, but also “help retailers to differentiate themselves in the marketplace, and get closer to the customer,” said Tom Moore, industry lead of retail and hospitality at Zebra Technologies.

  • Menswear company sets its sights on improving the customer experience

    Tailored Brands has taken steps to identify shoppers and drive customer satisfaction.   The menswear company operates more than 1,400 locations in the U.S. and Canada, as well as digital channels, across a variety of brands. By partnering with ForeSee, Tailored Brands now has a solution that manages all customer experience (CX) intelligence from one centralized location.  

  • Developers: New centers warrant new co-tenancy clauses

    With department stores being replaced by gyms and office space, retail tenants who signed on for the traffic generated by traditional anchors are of the opinion that the co-tenancy clauses in their leases need restructuring. At a forum staged by Jones Lang LaSalle at its New York office yesterday, two noted mall developers agreed.  

  • Report: Department store retailer keeps holiday hiring plans under wraps

    Don’t expect to hear specifics about Kohl’s holiday workforce any time soon.   Unlike other chains, including Target and Macy’s, that have announced their plans to hire thousands of temporary workers during the holiday season, Kohl’s is not discussing the number of seasonal hires its will make, according to CNBC.  

  • Survey: Most shoppers will visit stores this holiday season

    Unfazed by store closures, shoppers plan to get most of their holiday shopping done in-store this year.    Nearly three-quarters of consumers (71%) plan to do the majority of their holiday shopping in physical stores — the same percentage from a similar poll a year ago. Additionally, the vast majority (88%) plan to at least visit stores this holiday season.  

  • Report: Walmart eyes same-day delivery in New York City

    Walmart could be making another bold move in the online delivery game.   Speaking at an advertising industry event in New York City on Wednesday, Marc Lore, president and CEO of Walmart eCommerce U.S., said that he expects the chain to offer free, same-day delivery  in New York City “very soon,” Bloomberg reported.  

  • Retailers support new tax reform proposal

    The National Retail Federation and the Retail Industry Leaders Association are throwing its support behind the tax reform proposal released Wednesday by the Trump administration and congressional leadership.   According to the NRF, the measure could provide a major boost for the nation’s economy.  

  • Macy’s revamps loyalty program

    Macy's is overhauling its loyalty program, putting a new focus on its best customers.   The department store retailer is revamping its Star Rewards program with a tiered rewards system that gives its very best shoppers (those who spend $1,200 or more annually) such perks as free shipping, additional savings and earned points on every purchase.  
X
This ad will auto-close in 10 seconds