Department Store

Macy's is overhauling its loyalty program, putting a new focus on its best customers.   The department store retailer is revamping its Star Rewards program with a tiered rewards system that gives its very best shoppers (those who spend $1,200 or more annually) such perks as free shipping, additional savings and earned points on every purchase.  

Kevin Mansell, chairman, CEO and president of Kohl's, will retire in May 2018 at the end of the company’s annual shareholders meeting. The 35-year Kohl's veteran has served as its chief executive for nearly 10 years.  

This holiday season offers retailers something they haven't experienced in five years.   For the first since 2012, there will be four Saturdays in December prior to Christmas Day, according to Shoppertrak, which noted that the busiest shopping day of the year will fall on Black Friday, Nov. 24. Saturday, Dec. 23 and Saturday, Dec. 16 are expected to be the second and third busiest shopping days, respectively. (The full list is at the end of the article.)  

Target Corp. is raising the stakes in the battle for retail store talent — and giving its employees a holiday surprise in the process.   The discounter on Monday announced plans to raise its minimum hourly wage for all associates to $11 in October. It also pledged to increase the rate to $15 by the end of 2020. The retailer said the move will help it better recruit and retain top-quality staff and provide a better shopping experience for customers.  

Big Lots has finally unwrapped its store of the future.   Located in the company's hometown of Columbus, Ohio, the store has a less promotional, softer look. Gaudy, aggressive signs have been replaced with more traditional aisle markers and color coding have replaced the chain's signs that "shouted" at customers, Columbus Business First reported. Customers are greeted with a big "Hello" on a wall as they enter, with a "thank you" sign on the way out.  

Nordstrom is collaborating with a retailer known for its high-quality, ethically made fashion basics and "radical transparency."   The department store retailer's themed pop-up shop concept, Pop-In@Nordstrom, will be dedicated to a collection of products from Everlane. The in-store shop will launch in eight Nordstrom stores on Sept. 29, and run through Nov. 12. Items will also be available online.   

Finish Line missed analysts expectations for its second quarter amid continued heavy promotion in the athletic footwear market.    The retailer reported net income of $2.8 million, or 7 cents per share, for the quarter ended Aug. 26, down from $22.1 million, or 53 cents a share, a year ago.  

Walmart has tapped a retail veteran to bolster its foothold in its growing online fashion category.   Denise Incandela was named Walmart’s senior VP, fashion, effective October 2, 2017. She will lead the fashion businesses for Walmart.com, Jet.com, and Shoes.com, according to Fashion Network. In her new role, she will report to Walmart’s chief revenue officer Scott Hilton, the report said.