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Shopping center pioneer Alfred Taubman dies at 91
New York -- A. Alfred Taubman, a real estate developer who is credited with inventing the modern indoor shopping center, has died. The 91-year-old Taubman died Friday evening of a heart attack at his Bloomfield Hills, Michigan, home.
The announcement was made over the weekend by his son, Robert Taubman, chairman, president and CEO of Taubman Centers Inc., in a statement to employees.
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Study: Amazon, HSN among best customer experiences
New York – Retailers Amazon.com, HSN, Newegg, QVC and Zappos.com were among the 15 companies receiving the highest ratings in the 2015 Forrester Research Customer Experience Index. Forrester data indicates that improving the customer experience is a strategic priority for 73% of businesses, yet only 1% of companies deliver an excellent customer experience.