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  • Burlington Stores shines a light on blood cancer

    Burlington Stores is taking the lead on raising awareness of blood cancer with an in-store donation drive and employee program.

    The retailer is launching its 14th consecutive company-wide campaign today in all its stores nationwide, encouraging its customers to make a donation at checkout to benefit the Leukemia & Lymphoma Society now through Dec. 2.

  • Report details four ways retailers build customer loyalty

    There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

    According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

  • Here's the 4 ways retailers build customer loyalty

    There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

    According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

  • Men’s Wearhouse brings acquired company’s warehouse up to speed

    Retail acquisitions are never easy, and generally involve significant systems and process overhauls.

    The June 2014 purchase of Jos. A. Bank by The Men’s Wearhouse is no exception, as evidenced by its recent upgrade of Jos. A. Bank’s warehouse management.

  • Ascena weighed down by writedowns in Q4

    Justice continues to be a drain for the Ascena Retail Group, but in the fourth quarter Lane Bryant also proved to be a burden, as the company reported a drop in same-store sales.

    The operator of Justice, as well as stores under the Lane Bryant, Cacique, Maurices, Dressbarn, and Catherines brands, said combined same-store sales declined 2% during its fourth quarter of fiscal 2015 ended July 25.

  • Is 'Star Darlings' the next 'Frozen' for retailers?

    Retailers that depend on Disney products for a big chunk of sales are in for a treat compliments of the company’s new “Star Darlings” line.

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