-
Report: ‘Mall mix must change’
Three-quarters of gross leasable area in American malls are inhabited by stores representing the slowest-growing retail categories. That’s the basis of a report from CBRE advising mall owners to seriously consider diversifying their tenant mixes. Department stores sales are declining by around 4%, yet they take up 49% of mall space. Apparel stores that form 30% of mall makeup are growing at a 12%, but that’s well below restaurants at 32% and furniture, personal care, and health care stores at above 20%. -
Study: Millennials put a premium on store associates
Generation Y may be tech-savvy, but for many, store employees still play a pivotal role in their overall shopping experience. In fact, 63% of shoppers aged 18-35 see store associates as extremely important to their retail experience, according to the “Store Associates Report,” from ChargeItSpot. The study is based on responses from more than 600 shoppers at malls across the country.

