Retail

Washington, D.C. -- Site and market challenges, underwriting challenges, and operational challenges are the key factors that hamper retail development in some lower-income communities, according to a report from the Urban Land Institute.

The report, Retail in Underserved Communities, defines underserved communities as those that fall into one or more of four categories: urban locations lacking businesses, underserviced markets, locations without cultural offerings, and isolated rural or small towns.

Hoffman Estates, Ill. -- Sears has added returns and exchanges to its In-Vehicle Pickup service. The new integrated retail service, powered by the chain’s Shop Your Way loyalty program mobile app, lets members pick up, return or exchange their purchases for free – guaranteed in five minutes or less – without ever leaving their vehicle.

St. Louis -- Build-A-Bear Workshop announced the appointment of Voin Todorovic as the company’s new CFO, effective Sept. 15. He assumes CFO responsibilities at Build-A-Bear Workshop from Tina Klocke, who had been serving as both the company’s CFO and COO. Klocke is leaving to pursue her interests in the not-for-profit business sector. She will remain with the retailer through first quarter 2015 and will retain her position as COO during this time.

Just as retailers like Walmart and Target unveil their top toy lists ahead of the holiday shopping season, Toys“R”Us has revealed its 2014 Holiday Hot Toy List. The annual list of 36 items is determined by Toys“R”Us play experts and packed with a wide range of brand new toys and games.

Plug and Play’s quarterly pitch competition event, Plug and Play Fall Expo 2014, is coming to Plug and Play’s campus in Sunnyvale, California. Fall Expo 2014 will feature 40-plus startup pitches, panel discussions and corporate networking. It will be held Thursday, Sept. 18, from 9:30 a.m. – 7 p.m. PDT.

Chain Store Age will be in attendance and we hope to see you there!

By Howard W. Herndon, BlackLine Payments Advisors

While much of the attention at this week’s Apple press conference was on the iPhone 6 and the company’s new smartwatch, we believe — along with many industry analysts — that the most important news of the splashy event was Apple Pay, the company’s new mobile payments system.

Brookstone president and CEO James M. Speltz has resigned. The product development company and specialty retailer with 240 stores in malls and airports across the U.S has appointed chief merchandising officer Steve Schwartz as interim president and CEO.  

Cambridge, Mass. -- Highland Consumer Partners, a growth-stage venture capital firm focused on the consumer sector, announced that retail executive Marty Hanaka joined the firm in August of this year as an operating partner.

Hanaka most recently was the interim CEO of Guitar Center, from January 2013 to April 2013.  

Previously, he served as the chairman of Golfsmith International Holdings, from April 2007 to November 2012, and was CEO from June 2008 to November 2012.