Retail

GENCO, a product lifecycle logistics solutions company, has promoted Mike Simpson to president of GENCO’s retail logistics business unit and Tom Perry to chief technology officer.

Ann Arbor, Mich. - Customer satisfaction improved for a third consecutive year for retail. According to a report released by the American Customer Satisfaction Index (ACSI), the retail sector overall gained 1.7% to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores, and gasoline service stations.

A highly fragmented market and inconsistent customer demand — thanks, in large part, to inclement weather — were not enough to dampen Lumber Liquidators’ results in the fourth quarter.

The company achieved record highs for net sales and operating margin and continues to gain further traction in its key, multi-year strategic initiatives.

For the quarter, net income increased 50.6% to $20.8 million, from $13.8 million in the fourth quarter of the prior year.

New York — Steve Madden and Trebbianno have signed long-term leases totaling more than 60,000 sq. ft. at 19 West 34th Street, also known as the Martin Building, in New York City.

Steve Madden is taking the entire fifth floor and part of the fourth and eighth floors and will use approximately 40,000 sq. ft. of the 14-story building. The space will serve as one of Steve Madden’s corporate offices and showrooms.

Foot Locker has elected Steven Oakland, president of international, foodservice and natural foods at the J.M. Smucker Company, as a director of the company.

Oakland has spent the bulk of his career at J.M. Smucker serving in increasingly senior positions. He has experience in domestic and international retail operations at the company, having also served as president of U.S. retail for Smucker's, Jif and Hungry Jack, and as GM of its Canadian operations.

New York — Wasabi, a London-based sushi and bento chain, has opened a two-floor 3,400-sq.-ft. store at 561 Seventh Avenue in New York City. Ripco Realty represented the landlord, Handler Real Estate Organization in the transaction. CWM represented the tenant.

The flagship space is Wasabi’s first branch in the United States. With 36 locations in the United Kingdom, the chain plans to expand throughout Manhattan over the next 18 months.

Hamilton, Bermuda - In a deal that would combine the two largest mid-tier jewelry chains in the United States, Signet Jewelers Ltd. has agreed to buy rival Zale Corp. for about $690 million dollars. Signet will offer $21 in cash for each Zale share, representing a 41% premium over Tuesday's closing price.

Laguna Beach, Calif. – The new Wonder e-gift card app from Wonder Technologies Inc. is available free in the iTunes App store. Wonder allows consumers to instantly deliver e-gifts from participating retailers to anyone with an email address or mobile phone number.