Restaurant

The largest restaurant chain in the world has unveiled a tech-savvy, makeover that seeks to reinvent its customer experience for a digital age.  

Dining and entertainment square footage continues to replace that of department stores in PREIT’s mall portfolio.   Last week the Philadelphia-based developer announced that it had signed leases to fill vacated Sears space at two of its properties. Five Below and an unnamed off-price furniture retailer will join Burlington in the former Sears at the Magnolia Mall in Florence, South Carolina.   

An industry veteran has been tapped to lead operations at of the nation's fastest-growing fast-casual restaurant companies.    Mod Super Fast Pizza Holdings has appointed  Paul Twohig to the new role of COO,  effective immediately. The appointment comes as the company continues its rapid expansion in the United States and abroad. With Twohig’s arrival, Chris Schultz, former senior VP of operations, will take on the new role of senior VP, international to lead Mod’s development abroad.  

Pizza Hut is making big moves to improve the accuracy and reliability of its delivery experience.   The subsidiary of Yum! Brands plans to hire nearly 3,000 new drivers a month through the end of the year. The hiring effort, which will include full and part-time positions, will add approximately 14,000 new drivers across its delivery fleet, according to the company.   

Retail tenant specialist Jack Gray has joined Mid-America Real Estate’s Minnesota operation. He will be representing clients that include Starbucks, Buffalo Wild Wings, and Mills Fleet Farm.   Gray arrives at Mid-America from an internship on Cushman & Wakefield Northmarq’s industrial brokerage team.   Gray is a recent graduate of University of St. Thomas, where he earned a Bachelor’s degree in marketing.  

Subway is debuting a new look.    On Monday, the fast-casual restaurant chain unveiled a new store design intended to provide a more distinctive and welcoming customer experience. The new "fresh forward" design, by FRCH Design Worldwide, includes a bright color palette, inspired by the hues of fresh vegetables, wall decor that communicates the brand's emphasis on quality ingredients, and more contemporary-looking seating. It also features such tech enhancements, such as self-ordering digital kiosks.  

Visa Inc. is doing its best to usher in the cashless future.    The credit card giant has announced a new initiative, called the Visa Cashless Challenge, which will incentivize small merchants to move away from cash payments. Using an application-based format, Visa will award approximately $10,000 each to 50 eligible U.S.-based small business food service owners, including food truck owners.  

Starbucks associates have a new leader to advocate for their labor needs and well-being.   Lucy Helm was named chief partner officer, a role she has been serving on an interim basis. As the chief partner lead she will head up the company’s Partner Resources Organization (PRO), an internal group that advocates for Starbucks associates across the enterprise worldwide, whether they work in the store, support center or Starbucks manufacturing plants.