8/12/2022 Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.
8/5/2022 Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.
8/2/2022 It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.
7/29/2022 If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.
7/27/2022 We’ve all been there. We open our account statement only to find a transaction we don’t recognize from a merchant we don’t remember.
7/26/2022 In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.
7/25/2022 Checkout abandonment is currently a $4 trillion problem for retailers.
7/5/2022 With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
7/1/2022 A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.
6/27/2022 When the pandemic began, many assumed that there would be a mass exodus from urban centers.
6/24/2022 Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.
6/24/2022 Are you wondering where the next big boom in e-commerce will be?
