7/28/2022 If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.
7/26/2022 We’ve all been there. We open our account statement only to find a transaction we don’t recognize from a merchant we don’t remember.
7/25/2022 In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.
7/24/2022 Checkout abandonment is currently a $4 trillion problem for retailers.
7/4/2022 With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
6/30/2022 A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.
6/26/2022 When the pandemic began, many assumed that there would be a mass exodus from urban centers.
6/23/2022 Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.
6/23/2022 Are you wondering where the next big boom in e-commerce will be?
6/22/2022 The COVID-19 has pandemic flipped retail on its head.
6/21/2022 Employee satisfaction and retention have never been more important.
6/21/2022 The term “headless commerce” can seem daunting.