9/9/2026 For years, retailers have been told that physical stores are relics, and that e-commerce is the next generation. Survey data from Accruent tells a different story.
8/24/2026 Conventional wisdom holds that more shopping choices equals more transactions equals more profits for retailers — in other words, breadth is king.
8/16/2026 The past several months have shown how quickly a broad, near-universal tariff can reshape the trade environment.
8/16/2026 When large-scale shipping disruptions occur — whether from geopolitical events, port congestion, or trade route instability such as disruptions tied to the Strait of Hormuz — most attention focuses on the immediate impact: delayed freight, rerouted vessels, and supply chain bottlenecks.
8/13/2026 In retail, customer records are never "just a database."
8/10/2026 For consumers, peak retail season is still months away. For supply chains, it has already begun.
8/5/2026 Most retailers still talk about Extended Producer Responsibility (EPR) as something that happens to their vendors.
7/28/2026 Nearly every retailer will experience severe weather at some point.
7/22/2026 Any company can claim to know its ideal customer, but winners are the ones who deliver on this knowledge.
7/21/2026 New research reflects energy crisis facing retail stores.
7/16/2026 Who pushed the buy button? It’s an interesting question here in the early days of agentic commerce, especially as it pertains to returns and fraud.
7/14/2026 When you spend as much time as I do talking with retailers, you start to see a pattern emerge for those struggling to connect with a younger audience.