Boston Market opens up POS with new cloud platform

A fast-casual chain is upgrading its legacy POS system to the cloud for enhanced technology integration and customization.

Colorado-based Boston Market is deploying PAR Brink POS software and EverServ hardware at all of its 350 restaurants across the U.S. Boston Market selected the cloud-based PAR solution to replace its existing POS system, which limited its ability to implement new technology quickly. When the COVID-19 pandemic began in March, Boston Market found this limitation unsustainable.

“Not only, did the Brink POS open API allow us to quickly and easily integrate with our current ecosystem partners for loyalty, online ordering and back-office, but it enabled us to quickly develop additional customizations required to innovate,” said Krupa Patel, president of Boston Market. 

“At PAR, we are proud of our agile approach to solving unique challenges for our customers and acting as the catalyst for innovation for amazing brands like Boston Market,” said Savneet Singh, PAR Technology CEO. “Our job is to help Boston Market connect people to the meals and moments they love. It’s that simple.”

The new partnership is facilitated by PAR reseller partner, RDS Hospitality, which will provide Boston Market with project management, implementation and help desk services.