ERP/CRM

Retailers are pursuing strategies including supply chain diversification as they seek to restore and grow from pre-COVID-19 levels of revenue.

Despite difficulties in finding and receiving items, most consumers say they had a good shopping experience during the 2020 holiday season.

Retailers are increasingly seeking to automate their fulfillment centers in response to increasing consumer adoption of e-commerce.

Amazon is ensuring Amazon Fresh brick-and-mortar stores and online deliveries both meet localized customer demand.

A second travel retailer is bringing the Amazon “Just Walk Out” technology solution to airport stores.

Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers.

Bed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. 

A British retail giant is ensuring its online shoppers only see the ads they are supposed to see.

A grocery banner of Kroger is encouraging customers to join its subscription-based membership program and order larger deliveries.

Amazon is reportedly discontinuing a service that offered bulk shipments of household and non-perishable pantry goods.