Survey: Customers making online returns like the personal touchEven when consumers don’t purchase a product in a brick-and-mortar store, they prefer to return it there. RC Willey keeps merchandise moving with EDIA regional home furnishings retailer has minimized supply chain disruptions with a modern electronic data interchange (EDI) platform. Why implementing a hybrid cloud should be your New Year’s resolution Many retailers have adjusted to the ongoing COVID-19 pandemic by committing to online-only sales and expanded sales periods. Survey: Holiday shipping failed to meet consumer expectations Many consumers reported various issues preventing their online orders from being fulfilled satisfactorily during the 2020 holiday season. Survey: Offline customer experience still vital to omnichannel success Even as more customers shop online in the wake of COVID-19, retailers need to provide a satisfying in-store experience. Regional grocer gets personal with online shoppers Dash’s Market is responding to skyrocketing e-commerce growth with highly targeted online merchandising. CSA Exclusive: Verizon says COVID-19 changes will continue into 2021 According to Verizon Media, omnichannel fulfillment and augmented reality are two retail trends from 2020 that should accelerate in the new year. CSA Q&A: RC Willey uses technology to ensure stores follow COVID safety practices A regional home furnishings retailer is leveraging an intelligent camera platform to monitor and analyze in-store compliance with COVID-19 protocols. Target offers many happy returns for holiday shoppers Target is unveiling some extra return options for customers who didn’t buy or receive the perfect holiday gift. Northeast fast-casual chain adds cloud to store operations recipe Hale & Hearty Soups is streamlining and centralizing store management and analytics with a new cloud-based POS system. American Eagle soars with curbside pickup, self-checkout A specialty apparel retailer is leveraging geofencing technology to streamline its curbside pickup process and provide mobile self-checkout in stores. Kids Warehouse doubles repeat purchases with loyalty program A mid-Atlantic specialty children’s department store retailer has boosted revenue with an overhaul of its rewards offering. First Previous 268 269 270 271 272 Next Last
