Mattress Firm matches products to customer sleep needsThe nation’s largest specialty mattress retailer is extending its personalized customer service efforts to where shoppers sleep at night. EyeBuyDirect enhances virtual try-on feature, accepts digital paymentsAn online prescription eyewear retailer is expanding the ability of customers to use augmented reality to “see” how different frames look on their face. CSA Exclusive: IBM identifies five key supply chain trends for 2021 Retailers should focus their strategic supply chain activities in areas including customer experience and automation in the upcoming year. Survey: Grocers shift planning priorities in face of COVID-19 Almost all grocery retailers now share the same top priority in their category planning and assortment optimization strategies. Mexican footwear retailer steps into omnichannel Group Nazan is transforming from a physical store and catalog-based operation into a digital omnichannel enterprise with Oracle Cloud. 5 Star Nutrition dials up connected store experience via iPhone A specialty health and wellness retailer plans to tie its store and digital channels together via a single, cloud-based platform. GNC strengthens digital personalization capabilities with AI GNC Holdings Inc. is leveraging an artificial intelligence (AI) solution to add personalized content to omnichannel interactions. KFC/Taco Bell franchisee keeps up with changes brought by COVID-19 An operator of more than 200 KFC and Taco Bell locations is leveraging artificial intelligence (AI) to support customer-facing decisions. Study: Successful retailers hurt more by COVID-19, unrest than less successful ones The volatility and disruptions of 2020 impacted high-performing retailers more than their peers. CSA Exclusive: Unilever jump starts slow-moving goods supply chain A CPG giant is opening access to data on slow-moving and obsolete goods (SMOG) with cloud-based inventory visibility. AutoNation feels customer need for digital shopping speed America’s largest auto retailer is providing customers with a streamlined, omnichannel shopping experience. Gap, Giant Eagle cloud-enable critical merchandising functions A specialty apparel retailer and a regional grocer are both enhancing their understanding of customer demand by utilizing Oracle cloud technology First Previous 263 264 265 266 267 Next Last