Survey: Customers want services that retailers haven’t gotRetailers aren’t keeping pace with customer expectations in several key areas. BevMo! integrates store operations with enterpriseA specialty beverage retailer is ensuring a consistent physical and digital customer experience. J.Crew scales e-commerce operations for seasonal rush J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Wayfair launches new hybrid cloud strategy – without AWS Wayfair is looking to better scale its operations by moving to the cloud. Survey: Bad returns policy is big turnoff to future purchases Retailers’ returns policy can have a big impact on whether a holiday gift is even purchased. GameStop, Dick’s Sporting Goods personalize for digital peak A video game retailer and a sporting goods chain both prepared their sites for the holidays with personalization technology. Blue Nile sails into the enterprise cloud An online diamond jewelry retailer is streamlining financial operations while personalizing customer experience at scale. Regional grocers personalize customer interactions – at scale Two regional grocery chains are leveraging the same personalization intelligence engine to create a more relevant shopping experience. Deloitte: Six steps to ensure retail success in 2020 Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. First Previous 264 265 266 267 268 Next Last
