CSA Q&A: Crocs adjusts customer experience amid COVID-19A specialty footwear brand is connecting customers to its products via digital and social commerce tools. eBay steps up authentication of high-end sneakersSneakerheads can have a new level of confidence in purchases they make on eBay. GameStop partners with Microsoft GameStop Corp. has entered into a multi-year partnership with Microsoft Corp. to standardize the retailer’s business operations on the tech giant’s cloud solutions and hardware. Survey: COVID-19 continues affecting online shopping behavior Consumers keep shifting their spending online for larger shopping trips as the pandemic continues. Staples stores will take online returns – even from other retailers Staples is joining the contactless Express Returns network. Walgreens offers digital health coverage guidance Walgreens is providing a personalized online resource to customers seeking healthcare information. Survey: Prime Day leads Target, Walmart October sales events in two key metrics Amazon should be pleased with consumer intentions for its upcoming Prime Day omnichannel sales extravaganza (Oct. 13-14). CSA Q&A: Promotions can make or break holiday success Retailers seeking to overcome the uncertainty of the 2020 holiday season should focus on running promotions digitally and earlier than ever. Carrefour opens Middle East customer insights to suppliers Carrefour’s franchisee in the Middle East, Africa and Asia is deploying a customer insight platform to drive store- and supplier-level improvements. H&M integrates chat offerings with Google messaging platform A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. First Previous 224 225 226 227 228 Next Last