2021 – A year of true omnichannel disruption in retail2021 was not quite as tumultuous a year as 2020, but there were significant omnichannel developments in the world of retail technology. Study: Stores lose substantial sales to Amazon ‘showroomers’Many consumers are visiting stores with the result of later buying products they browse on the Amazon e-commerce site. Mall of America debuts omnichannel shopping for holidays Customers can now shop inventory from select retailers within the Mall of America online. Kohl’s targets last-minute holiday shoppers with hours, deals Kohl’s Corp. is offering extended store hours and new special offers through Christmas Eve. Survey: Holiday shoppers aren’t done yet A new survey from Klarna reveals that many consumers have not yet even come close to finishing their holiday shopping. Pacsun creates ‘single source of truth’ for customer data A leading teen apparel retailer is building actionable views of profitability and lifetime value of its shoppers. Hy-Vee creates digital healthcare subsidiary for uninsured customers A regional Midwest grocery/convenience chain is the latest retailer to enter the digital healthcare services market. Oracle: Consumers want food delivered fast at drive-thru, in-house Consumers have a generally positive response to digital dining technology, but there are some negative side effects for retailers. Timberland digitally tests concepts with customers Timberland is offering customers digital product visualization. Walmart invests in Indian agriculture platform to support Flipkart Walmart is continuing to invest in Indian digital commerce technology, with an eye toward bolstering its Flipkart subsidiary’s fresh produce supply chain. Albertsons eases digital shopping with two new offerings Albertsons Companies Inc. is launching new digital meal planning and automated replenishment services. Three ways DTC brands can combat holiday supply disruptions This year’s holiday outlook is merry and bright, with sales anticipated to rise at least 7%, according to a recent report from Bain and Deloitte. First Previous 225 226 227 228 229 Next Last
