Brands focus agentic AI on lower-level customer experience workflowsAgentic AI is growing in popularity for customer engagement, but not in all areas. Amazon Prime summer promotion provides savings on fuel, groceries Amazon Prime Day may be over, but Prime members have more limited-time discounts to look forward to. Sherwin-Williams integrates digital payment tool into pro services A leading direct-to-consumer paint brand is expanding its online offerings for home improvement professionals. Amazon offers agentic shoppers up to 365 days of price history Amazon is expanding the price history capabilities of its "Alexa for Shopping" solution. How did Amazon perform during Prime Day? Depends who you ask Data from Adobe indicates Amazon Prime Day beat growth expectations, while Numerator analysis shows declines in some key metrics. EXCLUSIVE: Q&A with JCPenney brand CEO on loyalty innovation JCPenney is leveraging its ties to other Catalyst Brands banners to strengthen its loyalty offerings. Newegg introduces conversational AI shopping, ChatGPT app Newegg Commerce Inc. is integrating advanced artificial intelligence capabilities into its shopping experience. Piggly Wiggly Alabama expands food traceability A regional Southeast grocery co-op is streamlining the tracking of food products across all categories. Three retail tech trends to watch in 2026 – a mid-year update It’s time to check in on the atate of agentic AI, workforce augmentation and ultrafast delivery. Numerator: Amazon Prime Day order size, spend remain down from 2025 On the third day of Prime Day 2026, Amazon still lagged 2025 performance trends. Ahold Delhaize USA scales personalization across banners All five grocery brands operated by Ahold Delhaize USA have expanded their customer personalization capabilities. Albertsons integrates sponsored product discovery into AI search Albertsons Companies Inc. is letting advertisers connect with customers as they are building their shopping carts. First Previous 10 11 12 13 14 Next Last
