Agentic commerce: the new frontier in retail purchasing decisionsThe retail landscape is shifting rapidly, driven by a quiet but powerful force: AI agents. Academy Sports + Outdoors continues AI pricing optimization A growing sporting goods and outdoor recreation retailer is extending its use of artificial intelligence to aid pricing and markdowns. Little Caesars Pizza AI-enables phone order management The world’s third-largest pizza chain is expanding its efforts to streamline the processing of customer phone orders. Amazon moves Prime Day to June The granddaddy of online sales events is shifting its timing. Ahold Delhaize USA opens online carts to third-party digital properties Ahold Delhaize USA is expanding shopping access to its grocery banners’ e-commerce sites. Amazon releases four new Agentic AI solutions Amazon is expanding its Amazon Connect next-gen artificial intelligence customer service tool into a set of four solutions. Amazon adds interactive chat to audio product summaries Amazon is letting customers ask questions when listening to AI-generated audio summaries of selected products. Papa Johns guides customer orders with AI-based ‘digital concierge’ The world’s third-largest pizza delivery company is providing artificial intelligence help to customers placing orders via its app. EXCLUSIVE Q&A: Home Depot AI-enables store phone customer service The Home Depot is improving in-store customer experience and associate effectiveness with artificial intelligence voice technology. Bed Bath & Beyond unifies rewards across all banners Bed Bath & Beyond Inc. is partnering with a loyalty platform to provide a seamless rewards program that covers its entire portfolio. First Previous 12 13 14 15 16 Next Last
