ECOMMERCE

eBay is making it easier for mobile shoppers to browse its massive product catalog.    The online merchant is adding two new solutions that rely on pictures instead of words to help customers search its online offering of 1.1 billion items. The tools, which are supported by artificial intelligence and machine learning, will help mobile shoppers pinpoint — and purchase — merchandise faster.   

Amazon is making good on its promise to hire 130,000 workers by 2018.   The online giant announced Wednesday that it plans to fill more than 50,000 roles across its fulfillment network in the United States. Amazon is hiring “tens of thousands” full-time associates who will pick, pack and ship customer orders from its fulfillment centers. It will also fill supporting and managerial roles within its facilities, including human resources managers, IT specialists, and operations leaders, among other positions, the retailer said.

Walmart has found a way to make the digital shopping experience even faster.   The discounter launched a new service on Tuesday that streamlines how shoppers reorder merchandise via their desktop or Walmart app. Called Easy Reorder, the service integrates shoppers’ purchase histories —a list that is comprised of merchandise purchased both in-store and online. The service curates the customer’s most purchased items — including brands and sizes.   

Eager to improve customer communication, a majority of retailers plan to increase in the use of artificial intelligence (AI) moving forward.   This was according to “How AI Technology Will Transform Customer Engagement,” a report from Linc and BrandGarage. The study polled 104 senior-level marketing and e-commerce executives from leading retail brands.  

BJ’s Wholesale Club just made a big move within its digital transformation plan.    The warehouse club operator introduced a mobile site that is integrate within its omnichannel strategy. In addition to using the site to browse, research and purchase items, members can also manage their memberships through their smart device.  

Less than three years after opening stores across the pond, American Eagle Outfitters is closing up shop in the United Kingdom.   The specialty retailer operates three stores in the U.K. It has already closed one location, and is winding down operations at its remaining two stores, as well as its British e-commerce site, according to the Telegraph.  

Consumers across the globe agree that volume of criminals trying to steal their credit and debit card data is increasing — and retailers aren’t equipped to fight back.   This was according to “Consumer Payment Card Data Security Perceptions, from Transaction Network Services (TNS). The study interviewed 1,037 U.S. adults, 1,002 Australian adults, and 1,010 U.K. adults between May 4-May 8.  

Toys “R” Us is pulling out the stops to engage its in-store shoppers.   The toy retailer describes its concept store in Langley, British Columbia, as “the evolution of our digital future.” To maintain this reputation, Toys “R” Us is partnering with Cineplex Digital Media, and adding an in-store digital signage and kiosk network.  

Families are keeping back-to-school shopping — and spending — simple.   Nearly two-thirds of families budgeted $250 or less for all their back-to-school needs, with only a quarter indicating they will spend between $251 and $500. With tight budgets, families are focusing on price and selection when it comes to buying goods for their youngsters.  

Walmart is making big moves to ensure that it can serve Chinese shoppers efficiently during a crucial timeframe.    The discounter is further integrating its platform, supply chain and customer resources in China with partner JD.com — efforts that will prepare the companies to serve shoppers during the launch of the first JD-Walmart 8.8 omnichannel shopping festival on Aug. 8. The event will offer savings across all the different JD and Walmart channels, and reward customers for shopping multiple touchpoints.