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Lilly Pulitzer, Vera Bradley make online gift giving easier, more personal


Two specialty retailers are hoping to get more customers on board with e-gifting.

Lily Pulitzer and Vera Bradley have joined Loop Commerce’s e-gifting service and platform, GiftNow.

The service enables consumers to purchase a specific gift and have it digitally delivered to the recipient in real-time. Once delivered, the recipient can select a size and color, or exchange the gift before it is actually shipped. Other retailers using the platform include Coach, Saks Fifth Avenue, Macy’s and Neman Marcus.

“GiftNow enables us to attract new shoppers and offer innovative new services to our existing base of loyal customers, said Tom Giacalone, VP – digital, Vera Bradley. “Integrating our e-commerce site with the GiftNow service was swift and seamless, and offers powerful new functionality to website visitors. Shoppers can now easily buy and deliver Vera Bradley gifts online anytime, anywhere, with confidence knowing the recipient will get exactly what they want.”

Since launching in January, 2016, Loop has tripled its network of retail clients using GiftNow and also added a number of enhancements, including enabling consumers to use coupons and occasion-themed gift notes, enhanced fraud and risk mitigation, and integrating Apple Pay. Recent channel implementations include corporate gifting, promotions and events, social gifting, and loyalty programs.
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