Three retail lessons of COVID-19As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward. Survey: Eight in 10 consumers want this omnichannel serviceOmnichannel demand is generally up as a result of COVID-19, but one offering is especially popular. Survey: Online returns performance misses the mark A solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. Lord & Taylor to make a comeback — online Lord & Taylor is making a return to the retail scene under new owners. It’s always someone’s birthday at 1-800-Flowers 1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year. Survey: Americans curb their drunk shopping habit It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Amazon integrates merchandise into mobile music experience The digital music arm of Amazon is now directly selling products from featured artists. Survey: The top priority for online shoppers is… Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer. Walmart springs forward with livestream shopping on TikTok Walmart has big plans for the TikTok short video platform. First Previous 405 406 407 408 409 Next Last
