Big Lots is the latest retailer to streamline customer access to e-commerce delivery by partnering with Instacart.
The nation’s largest closeout retailer is launching same-day delivery nationwide from its nearly 1,400 stores across all 47 states where it operates. The new partnership brings Big Lots’ groceries and everyday essentials, as well as a variety of home goods and décor items that go beyond grocery, to customers via the Instacart platform.
Big Lots customers can begin shopping via Instacart by going to the Big Lots section of the Instacart site or opening the Instacart app on their mobile device. From there, customers select their city and Big Lots, and can then begin adding items to their Instacart grocery cart. An Instacart personal shopper will pick, pack and deliver the order within the customer’s designated time frame — same-day, or up to two weeks in advance. All Instacart orders default to “Leave at My Door Delivery” to maintain social distancing guidelines.
“At Big Lots it’s our mission to make big savings on home essentials accessible to our customers in the communities we serve. Our partnership with Instacart will bring our assortment of home goods, groceries and everyday essentials to customers online in a new way,” said Erica Fortune, VP of e-commerce at Big Lots. “This announcement is another example of our commitment to offering exceptional value, surprising products and an easy shopping experience to families across the U.S.”
“We recognize people throughout the U.S. are depending on delivery now more than ever to get the household essentials and goods they need,” said Chris Rogers, VP of retail at Instacart. “We’re proud to partner with Big Lots to deliver groceries alongside affordable items for every occasion, providing Big Lots customers with a quick and easy way to connect online with a retailer they love. This partnership enables customers to access the products and savings from Big Lots they’ve come to know, love and rely on — all delivered directly to their home.”
Other retailers who have recently launched or expanded Instacart partnerships as e-commerce demand increases during the COVID-19 pandemic include Rite Aid, Costco, and C&S Wholesale Grocers. The on-demand delivery giant is adding 250,000 full-service shoppers in response.