UPS: The 2020 holiday season to break return recordsA holiday season that saw record-setting online sales is also expected to see all-time highs in online returns. CSA Exclusive: Bed Bath & Beyond’s omnichannel transformationBed Bath & Beyond is making a major push into the omnichannel commerce space as part of its turnaround strategy. What traditional retailers can learn from digitally native brands Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers. Study: COVID-19 propels Amazon to top U.S. grocery retailer Amazon came out on top in an annual study of the U.S. grocery market. Marks & Spencer marks and blocks unauthorized web ads A British retail giant is ensuring its online shoppers only see the ads they are supposed to see. Report: Amazon closes door on Prime Pantry Amazon is reportedly discontinuing a service that offered bulk shipments of household and non-perishable pantry goods. Tech lessons from 2020 retailers can carry into 2021 A very unique year produced some technology-related developments in retail which will be applicable in 2021 and beyond. Harris Teeter provides new fee structure, incentives for membership program A grocery banner of Kroger is encouraging customers to join its subscription-based membership program and order larger deliveries. Survey: Customers making online returns like the personal touch Even when consumers don’t purchase a product in a brick-and-mortar store, they prefer to return it there. Adobe: Online holiday spending broke several records For the first time ever, every day of the holiday shopping season exceeded $1 billion in online sales. First Previous 404 405 406 407 408 Next Last