CSA Exclusive: COVID-19 accelerates change in customer expectationsA webinar from RSR Research highlighted how the pandemic has intensified an already significant period of evolution in how retailers serve customers. Sephora introduces new same-day delivery, live help servicesA beauty giant is expanding its same-day delivery options and reintroducing an online shopping advisory tool. Instacart expands Quebec footprint with Sephora, Staples, H&M Instacart is expanding its presence in Quebec, including the addition of two major retailers to its platform and a major hiring initiative. 99 Cents Only launches two-hour delivery at 300 stores A leading extreme-value chain is the latest retailer to partner with online delivery platform Instacart. Uber completes $1.1 billion purchase of Drizly Uber Technologies has completed an acquisition that will bolster its presence in the on-demand consumer delivery market. Sponsored CSA Digital Payments Report Seamless digital transactions – in-store, online and mobile – are coming of age. Stop & Shop introduces 30-minute express delivery service A regional Northeast grocer is the latest retailer to enter the ultrafast delivery space. Facebook’s holiday plans include live shopping, storefront window pop-ups Facebook is expanding its social shopping features for the holiday rush. Survey: Holiday shoppers will provide data – for a deal Consumers will trade some types of private information for personalized holiday offers, and are starting their shopping earlier than ever. Sam’s Club joins Amazon, Target with early holiday promotion Sam’s Club is jump-starting the holiday shopping season with an omnichannel initiative called “Bring the Merry” that includes home wine delivery. First Previous 350 351 352 353 354 Next Last
