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02/23/2021

Walgreens adds another on-demand delivery partner

Dan Berthiaume
Senior Editor, Technology
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Walgreens is launching its third partnership with a major online delivery platform in less than a year.

The drugstore giant is offering tens of thousands of products, including over-the-counter medications, health and wellness, beauty and personal care, household essentials, and convenience products, for delivery via Instacart in as fast as an hour to customers in Illinois. The company plans to roll out the service to all of its nearly 8,000 stores in the 50 U.S. states over the coming weeks. 

Walgreens’ partnership with Instacart comes after the retailer initiated similar on-demand delivery collaborations with Postmates in March 2020 and DoorDash in July 2020.

Following the launch in Illinois, Walgreens will expand its partnership with Instacart over the coming weeks to markets including Southeast Florida, Dallas, Atlanta, Washington, D.C., and New York City. Walgreens and Instacart plan to scale the same-day on-demand delivery collaboration nationwide across all 50 states and Washington, D.C. throughout the spring and will also increase the products offered over time.

“Convenience is at the core of what we do and Walgreens is thrilled to be partnering with Instacart to bring customers a simple and trusted same-day delivery option for the products they need right to their door,” said Stefanie Kruse, VP, digital commerce and omnichannel at Walgreens. “This collaboration builds upon several other recent steps in our digital transformation to deliver health expertise to customers in new channels, which is timely given shifts in customer needs during the pandemic.”

“At Instacart, we’re dedicated to giving customers same-day access to the essentials they need from the retailers they know and love. We’re proud to expand on that commitment and welcome Walgreens to the Instacart marketplace, offering customers nationwide an unmatched online assortment of Walgreens items available for same-day delivery,” said Chris Rogers, VP of retail at Instacart. 

Walgreens operates more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands. No membership is required when using Instacart, but the company does offer an Instacart Express membership that includes reduced service fees and unlimited free delivery on all orders over $35.