ECOMMERCE

As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward.

Lord & Taylor is making a return to the retail scene under new owners.

A solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process.

It won’t result in a suspended driver’s license, but Americans are cutting back on drinking and shopping, with much lower spending levels.

1-800-Flowers is introducing a new hub dedicated to a holiday that occurs every single day of the year.

Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic.

Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer.

The digital music arm of Amazon is now directly selling products from featured artists.

The Canadian subsidiary of Walmart is teaming up with a third-party provider to pilot a delivery-only, digital kitchen.

Amazon has been growing rapidly during the COVID-19 pandemic, and low price is not a top five sales driver.