Walmart

It takes a special type of person to work at Walmart, according to chief information officer Rollin Ford, who told those assembled at the company’s shareholders’ meeting that customer service is in their DNA.

Ford, a 28-year Walmart executive, was called into service for a brief presentation at the meeting to recount his experience of working at Walmart while founder Sam Walton was still alive, since most of the thousands of store associates and many of the executives who attended the event joined the company after Walton death nearly 20 years ago.

While an abundance of celebrities and references to Walmart founder Sam Walton gave this year’s shareholders meeting a familiar feel, there also was an unmistakable emphasis on e-commerce and social media.

An amazing variety of people shop at Walmart stores, which is understandable given the company’s often cited statistic that 140 million people visit its stores weekly. This diversity of customers is one of the things that makes Walmart unique as this video from singer Jessica Frech cleverly illustrates in a light-hearted way. Click here to watch.

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BENTONVILLE, Ark. — Wal-Mart Stores's board of directors has approved a new program authorizing the company to repurchase $15 billion of its shares, the company announced at its 41st annual meeting of shareholders Friday. This program replaces the previous $15 billion program, announced on June 4, 2010, that had approximately $2 billion of remaining authorization. Under the program, repurchased shares are constructively retired and returned to unissued status.

New York City -- Wal-Mart will debut its Walmart Express format on June 8, in Gentry, Ark. The 15,000-sq-.ft.-store will sell many of the product categories that a traditional Walmart carries, from general merchandise to consumables. There is also a pharmacy. But it will have from 11,000 to 13,000 items, compared with the more than 100,000 items found in a typical supercenter.

BENTONVILLE, Ark. — After nearly four hours of music, cheering, celebrity appearances and brief presentations by senior executives, Wal-Mart Stores president and CEO Mike Duke wrapped up the company’s annual shareholders’ extravaganza Friday morning by sharing five priorities associated with serving what he called the next generation of customers.

New York City -- Wal-Mart Stores on Friday morning kicked off its annual shareholders meeting in Fayetteville, Ark., by announcing a $15 billion stock buyback.

Among the early speakers was Doug McMillon, chief of Wal-Mart Stores' international division, who told the audience that the chain is building sales around the world by using the same retailing style that company founder Sam Walton developed.