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To serve and sell for less
It takes a special type of person to work at Walmart, according to chief information officer Rollin Ford, who told those assembled at the company’s shareholders’ meeting that customer service is in their DNA.
Ford, a 28-year Walmart executive, was called into service for a brief presentation at the meeting to recount his experience of working at Walmart while founder Sam Walton was still alive, since most of the thousands of store associates and many of the executives who attended the event joined the company after Walton death nearly 20 years ago.
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Wal-Mart CEO outlines priorities at annual meeting
New York City -- Wal-Mart Stores on Friday morning kicked off its annual shareholders meeting in Fayetteville, Ark., by announcing a $15 billion stock buyback.
Among the early speakers was Doug McMillon, chief of Wal-Mart Stores' international division, who told the audience that the chain is building sales around the world by using the same retailing style that company founder Sam Walton developed.
