Growing consumer demand fuels $298 billion in Cyber Week online salesIncreased order volume and strong Black Friday and Cyber Monday performance drove digital sales during Cyber Week, according to Salesforce data. Black Friday weekend sets e-commerce records The official online holiday shopping season is off to a very strong start. Salesforce: Online holiday shoppers wait for Cyber Week New analysis of e-commerce sales data indicates holiday shopping is gaining momentum, but consumers are still waiting for the best deals. Exclusive Q&A: Rob Garf, VP and GM of retail, Salesforce Factors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season. Exclusive: Goodwill e-commerce initiative builds online marketplace GoodwillFinds, a growing consortium of 14 individual non-profit Goodwill organizations, is deploying an e-commerce infrastructure based on Salesforce technology. Williams-Sonoma obtains full view of customers across banners Williams-Sonoma Inc. is obtaining a more complete understanding of shopper preferences and engagement. Salesforce: Global online holiday sales will reach $1.19 trillion Online holiday sales should grow about 4% year-over-year, according to a new forecast from Salesforce. Salesforce: Mobile, AI, social technology disrupts retail A new consumer survey from Salesforce indicates leading-edge technologies are transforming the shopping experience. Salesforce: Inflation affects U.S. Q2 online sales E-commerce sales in the U.S. are displaying a trend not seen in almost 10 years. Amazon Prime Day 2023 – what did we learn? Early analysis of Prime Day 2023 results reveals a few key informational nuggets for e-commerce retailers. First Previous 5 6 7 8 9 Next Last