Salesforce

Soft November online sales were offset by Cyber Weeek discounting and buy online, pick up in store (BOPIS) offerings, according to new Salesforce data.

U.S. online shoppers maintained Cyber Week momentum into the middle of the holiday season.

A new all-time high in Cyber Monday online sales capped a record-breaking Cyber Week.

A game of “discount chicken” by retailers may be delaying early online holiday purchases.

Data conflicts over just how much holiday shopping took place during the recent Amazon Prime Early Access Sale promotion.

As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.

If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.

A Canadian retail conglomerate is creating one multi-cloud e-commerce ecosystem for its seven retail brands.