Exclusive Q&A: Rob Garf, VP and GM of retail, SalesforceFactors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season. Exclusive: Goodwill e-commerce initiative builds online marketplaceGoodwillFinds, a growing consortium of 14 individual non-profit Goodwill organizations, is deploying an e-commerce infrastructure based on Salesforce technology. Williams-Sonoma obtains full view of customers across banners Williams-Sonoma Inc. is obtaining a more complete understanding of shopper preferences and engagement. Salesforce: Global online holiday sales will reach $1.19 trillion Online holiday sales should grow about 4% year-over-year, according to a new forecast from Salesforce. Salesforce: Mobile, AI, social technology disrupts retail A new consumer survey from Salesforce indicates leading-edge technologies are transforming the shopping experience. Salesforce: Inflation affects U.S. Q2 online sales E-commerce sales in the U.S. are displaying a trend not seen in almost 10 years. Amazon Prime Day 2023 – what did we learn? Early analysis of Prime Day 2023 results reveals a few key informational nuggets for e-commerce retailers. Amazon reaps gains from Prime Day spending The second day of Amazon Prime Day showed continuing strong performance in some key sales metrics. Salesforce: Generative AI will help drive holiday sales Holiday shopping won’t start for a few months, but Salesforce has released five seasonal shopping predictions. CSA Exclusive: Hibbett tackles online fraud and payment issues The parent company of Hibbett Sports and City Gear is leveraging managed solutions to ensure smooth and safe e-commerce transactions. First Previous 4 5 6 7 8 Next Last
