Salesforce

A game of “discount chicken” by retailers may be delaying early online holiday purchases.

Data conflicts over just how much holiday shopping took place during the recent Amazon Prime Early Access Sale promotion.

As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.

With consumers poised to shift their holiday buying patterns, retailers need to be proactive, not reactive, in their response.

A Canadian retail conglomerate is creating one multi-cloud e-commerce ecosystem for its seven retail brands.

If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.

New analysis indicates Amazon Prime Day produced mixed results for retailers, but bodes well for consumers.

Physical stores will drive growth across all channels during the 2022 holiday shopping season.