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  • IHL: One vendor dominates hardgoods POS market

    Franklin, Tenn. – Unlike the softgoods retail POS market where there are two leading vendors, one vendor clearly dominates the POS market for hardgoods retailers.

    According to the new “POS Software of Hardgoods” study from IHL Group, Oracle is the clear market leader in the hardgoods market, with 39 of the top 200 accounts.  

  • IHL: North American mobile POS software growth disappoints

    Franklin, Tenn. – Although mobile POS software installations by North American retailers grew 41% year-to-year, this rate did not meet expectations of analysts and industry experts. According to a new study from IHL Group, “Mobile POS Software Market Share,” the enterprise market of retailers with more than 50 stores only delivered 59% year-over-year growth, well below the expected 100% increase.

  • Three Reasons Cloud-Hosting Providers are Targeting Retail

    Retail is becoming an increasingly hot market for hosted cloud computing providers. Some of those providers, such as Amazon Web Services (AWS) and the Aliyun cloud division of Alibaba, are operated by retailers.

  • Alibaba stakes cloud claim

    Hangzhou, China – A week after unveiling a cloud protection plan and releasing more than 60 new cloud products and solutions through its cloud computing subsidiary Aliyun, Alibaba is not standing still.

    The Chinese Internet giant is firmly staking a claim in the cloud with the planned investment of an additional $1 billion to fuel further growth at Aliyun.

  • Alibaba investing in its cloud business

    A week after releasing more than 60 new cloud products and solutions through its cloud computing subsidiary Aliyun, Alibaba is making more bold moves.

  • Oracle fulfills orders in the cloud

    Redwood Shores, Calif. – Oracle is enabling retailers to fulfill orders in the cloud with two new product releases on the Oracle Supply Chain Management Cloud platform. The two solutions, Oracle Order Management Cloud and Oracle Global Order Promising Cloud, provide modern order promising, management, visibility and fulfillment capabilities.

  • Oracle takes on Amazon Web Services with new cloud platform

    Redwood Shores, Calif. – Amazon just obtained a new competitor for its Amazon Web Services cloud hosting and development platform. Oracle is going head-to-head with Amazon with a slew of more than 24 new additions to the Oracle Cloud Platform.

    Oracle’s new integrated cloud services include infrastructure, platform and software delivered as a service. Specific cloud-based services include hosted Exadata-based production databases, archive storage, Big Data, enterprise mobility, and application integration.

  • Brave The Beacon: Five Things Retailers Must Tell Customers

    If you’ve been following any recent mobile developments, you know that beacons aren’t just the next big thing – they’re here, right now. Ever since Apple introduced their iBeacon technology, the buzz has been getting louder, and in the last few months, more and more brands and businesses have been experimenting with them.

  • Why retailers need to measure customer happiness

    When retailers' customers aren’t happy, how do they really know? Many key metrics, such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT), are born from accumulated survey results and don’t capture true happiness. Surveys focus on whether a customer is satisfied, which is very different from happieness. These are two very different things. So, the question becomes: Are companies really primed to measure customer happiness, or are they settling for a rationalized alternative created by linguistic gymnastics in a survey?

  • Oracle launches new retail cloud services

    Redwood Shores, Calif. – Oracle is releasing six new Oracle Retail cloud services that provide retailers with rapid access to enterprise-grade applications for managing critical e-commerce, customer engagement, order management, order fulfillment, loss prevention, and brand compliance operations.

    The new cloud services stem from the Micros Retail solutions acquired by Oracle in 2014, and they are part of a growing portfolio of retail solutions hosted by Oracle and available by subscription.
     

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