Nordstrom

Seattle -- Just two weeks after announcing its $350-million acquisition of men’s personalized clothing service Trunk Club, Nordstrom Inc. reported second-quarter earnings and sales in line with Wall Street projections.

Profit for the quarter was flat at $183 million, and sales climbed 6.2% to $3.3 billion, from $3.1 billion last year. Same-store sales rose a respectable 3.3%.

Nordstrom has launched its first-ever private label give-back brand, Treasure&Bond, which will be available in the T.B.D. clothing department at 86 stores around the country and on nordstrom.com.

Five percent of net profits of Treasure&Bond will go to nonprofits that work to empower women and girls.

Nordstrom has entered into an agreement to acquire Trunk Club, a personalized clothing service for men.

Trunk Club delivers a stylist service that combines the convenience of online with a high-touch, personalized shopping experience. Nordstrom plans to leverage the acquisition to offer superior customer service and a seamless shopping experience.

Seattle – Nordstrom has entered into an agreement to acquire Trunk Club, a personalized clothing service for men. Trunk Club's 250 personal stylists build one-to-one relationships with their members to understand their lifestyles and styling preferences before hand-selecting merchandise that is then shipped to the customer.

Customers keep what they like and return the rest for free. There is no membership fee, no obligations and no commitments.

Seattle -- Nordstrom announced today plans to open a Nordstrom Rack at The Shops at Knollwood in St. Louis Park, Minnesota. The approximately 33,000-sq.-ft. store is scheduled to open in spring 2015. The property is owned and managed by Rouse Properties Inc.
 
Recently rebranded The Shops at Knollwood, Rouse Properties launched an extensive redevelopment project in an effort to modernize and improve the shopping environment.

Atlanta -- Simon Property Group and Columbus Realty have teamed to inject a high-residential component to Simon’s fashionable Phipps Plaza shopping destination in the tony Buckhead area of Atlanta.

The residential project, to be named Domain at Phipps Plaza, will be developed with Columbus Realty Partners.

Former Best Buy and Advance Auto Part executives are the newest members of the senior leadership team at the 2,216-store Bridgestone Retail Operations group where chairman and president Stu Crum wants to do the unthinkable.
 
Crum wants to eliminate the smell of rubber from the company’s stores and see the Firestone name mentioned alongside companies such as Nordstrom and Starbucks during conversations about retailers who provide a great customer service experience.
 

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.