Nordstrom

Seattle – Holiday markdowns and costs associated with growing its Nordstrom Rack outlet brand and planned entry into Canada had a negative impact on net earnings at Nordstrom Inc. during fourth quarter 2013. Fourth quarter net earnings slipped 6% compared to the same quarter the prior year, to $268 million from $284 million.

Net earnings for the full fiscal year remained almost flat, slightly rising to $735 million from $734 million. Both earnings figures fell short of Wall Street expectations.

By David Weinberger, CBX

Portland, Ore. — Cypress Equities, the management company for Lloyd Center in Portland, Ore., has announced that the Center’s owners intend to purchase the 130,000-sq.-ft. building currently owned and occupied by Nordstrom. The acquisition is part of the center’s recently announced renovation plans.

Plans call for the building to change hands in January of 2015. Nordstrom has notified its employees that the store will close.

Seattle -- Nordstrom announced plans to close it's store in Lloyd Center Mall, Portland, Ore., and its store in Vancouver Mall, Vancouver, Wash. Both locations will close in January 2015.

"This was a tough decision to make because we've been doing business in Lloyd Center and Vancouver Mall for a long time and we care about the community, our customers and our employyees here," said Ed Nordstrom, president of stores.

Seattle-based Nordstrom plans to open a Nordstrom Rack at Christiana Fashion Center in Newark, Del. The approximately 35,000-sq.-ft. store, which is scheduled to open in fall 2015, is the company’s first Rack location in the state.

The single-level, newly built Nordstrom Rack is located at the intersection of Interstate 95 and Route 1, adjacent to Christiana Mall and will be surrounded by a strong tenant mix.

New York -- Seattle-based Nordstrom plans to open a Nordstrom Rack at Christiana Fashion Center in Newark, Del. The approximately 35,000-sq.-ft. store, which is scheduled to open in fall 2015, is the company’s first Rack location in the state.

The single-level, newly built Nordstrom Rack is located at the intersection of Interstate 95 and Route 1, adjacent to Christiana Mall and will be surrounded by a strong tenant mix.

Seattle - Nordstrom, Inc. plans to relocate its full-line store to a new space within Ala Moana Center, Honolulu, Hawaii. The new three-level, approximately 186,000-sq.-ft. store is expected to open spring 2016.

In a study of the returns and refunds performance of the 25 largest online retailers, StellaService found that the majority of retailers evaluated aren’t meeting consumer expectations.

StellaService analysts ordered the same product from each retailer to be delivered to the three separate regions of East, West and Midwest. They then returned the product, tracking metrics such as the presence of a prepaid, adhesive return label, total time to receive a return authorization and refund speed. The average refund speed of was 10.7 days.