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The top retail and apparel ‘conversation starters’ are…
When shoppers talk about brands, they usually do it offline. That’s according to a study by Engagement Labs that measured the performance of 60 brands with respect to social media and word of mouth conversations. Amazon came out on top in the retail and apparel category, followed by Nike and Nordstrom. -
Longtime Nordstrom exec joins DSW in big role
A veteran Nordstrom executive has been named COO of DSW. The footwear retailer appointed Michele Love as executive VP and COO, effective May 1, 2017. With responsibility for marketing and digital, she will oversee all aspects of customer engagement, driving messaging across all touchpoints.

