Nordstrom

The technology department at Nordstrom continues getting smaller.

According to Geekwire, Nordstrom has laid off 120 IT employees. The cuts follow 10 technology staff reductions the retailer made at the beginning of March. All the layoffs have been part of an organizational restructuring and leveling of IT spending.

As part of a leveling of its technology spending, Nordstrom Inc. has made a reduction in its technology personnel.

According to Geekwire, Nordstrom recently laid off 10 employees in its technology department.

When it comes to making online customers happy, one well-known name stands at the top.

Fourth quarter data from the American Customer Satisfaction Index (ACSI) shows Amazon.com led all online retailers with a score of 83.out of 100. Compared to the prior year, overall Internet retail customer satisfaction slipped 2.4% to a score of 80 out of 100. This still leads all other retail categories in the Index.

When it comes to providing a positive environment for online shoppers, one retailer stands above the rest.

In conjunction with its 18th Annual Mystery Shopping Study conducted in the fourth quarter of 2015, the e-tailing group has released its ninth annual Customer Experience Index. Nordstrom.com received a top score of 86.75. Websites are scored on a 100-point scale based on an assessment of metrics from five key pages, presence and execution of vital merchandising tactics, and exemplary customer service.

The Retail Design Institute has revealed the finalists for its 45th Annual International Store Design Awards Program.

All the awards, including the highly anticipated Store of the Year Award, will be revealed, and bestowed on the honorees, at the Institute’s annual Awards Gala on March 12, 2016, at the Hilton Anatole, Dallas. For more information and to buy tickets, click here.

Here are the finalists (in alphabetical order):

Increased expenses and shrinking margins hurt Nordstrom profitability in the fourth quarter, but the leading department store and off-price retailer delivered on the e-commerce front.

Nordstrom said sales for the fourth quarter increased 5.2% to $4.1 billion and same store sales increased 1%. The company’s full price stores and Nordstrom.com grew sales 0.7% and same stores sales increased 0.2%. However, the growth was largely driven by Nordstrom.com sales which increased 11% and offset a 3.2% decline at physical stores.

Jo-Ann Fabric and Craft Stores has added some human resources heft to its executive ranks.

For the fourth consecutive year, a department store has nabbed the top spot in a survey of the nation’s favorite fashion retailers.

Nordstrom took the top spot in the study, by Market Force Information.  Interestingly, severak discount retailers moved up the list this year, with Marshalls landing in the No. 2 spot. H&M and Ross Dress for Less tied for third, Kohl’s was fourth and Macy’s was fifth.  

For the fourth consecutive year, a department store has nabbed the top spot in a survey of the nation’s favorite fashion retailers.

Nordstrom took the top spot in the study, by Market Force Information. Interestingly, several discount retailers moved up the list this year, with Marshalls landing in the No. 2 spot. H&M and Ross Dress for Less tied for third, Kohl’s was fourth and Macy’s was fifth.

Nordstrom revealed dramatic plans for a massive and elaborate flagship in Manhattan designed to wow residents of a city accustomed to the best retailers have to offer.

The approximately 363,000-sq.-ft. store will encompass four individual properties in the Columbus Circle neighborhood of Manhattan, along Broadway between West 57th and West 58th Streets. Slated to open in 2019, it will be the retailer’s second largest store to date (the largest, at 383,000 sq. ft., is in its Seattle hometown).