-
The next revolution in online retailing
What if you could replicate the physical in-store experience on the web? The concept sounds incredibly powerful. Retailers could connect product experts with key audiences to demonstrate and sell physical products, just like in-store. The ubiquitous “Can I help you?” chat windows are a pale reflection, at best, of a truly interactive customer experience. It’s impossible to convey the intricate details that make a brand and its products unique in a text-only window.
-
Staples expanding home/office automation platform; 500 store rollout planned
Framingham, Mass. -- Staples is expanding its home and office automation platform, Staples Connect, including a rollout to 500 stores, new pricing for the Staples Connect Hub, and collaborations with Microsoft, Jawbone, and D-Link. Staples is also the first retailer to announce the integration of wearable technology to its platform.