IBM

Armonk, N.Y. – Overall U.S. online retail sales for the week leading up to Father’s Day (June 9-15) were up more than 14% from the same period in 2013. According to the cloud-based IBM Digital Analytics Benchmark, Father's Day average order value was $119.37.

The National Retail Federation (NRF) had forecast that Father's Day spending would shrink this year, reaching just $12.5 billion. But it looks like the smallest of gift-giving holidays fared better than expected.

According to IBM Digital Analytics Benchmark, a real-time, cloud-based digital analytics platform, overall U.S. retail online sales for the week leading up to Father's Day — June 9-15 — climbed more than 14% compared to the same period last year.

Campbell Soup Company has elected Marc B. Lautenbach to its board.

Lautenbach has been president and CEO of Pitney Bowes since Dec. 2012. Under his leadership, Pitney Bowes is diversifying its portfolio beyond its core mailing business and moving into adjacent growth areas, such as digital commerce.

Crowdsourced same-day delivery service provider Deliv has joined IBM’s Ready for Smarter Commerce program in a move that creates new opportunities for other program partners.

Atlanta — Kathy Daly-Jennings, who most recently served as head of industry, retail vertical for Google, has joined Havertys as senior VP, marketing. She will replace Thomas P. Curran, who will retire at the end of June 2014, and report to Richard D. Gallagher, executive VP, merchandising.

Prior to Google, Daly-Jennings held marketing leadership positions at The Home Depot and The Coca-Cola Company.  

Mindshare Technologies acquired Empathica last year, rebranded the company as InMoment and launched a new customer experience optimization platform called the Experience Hub.

Salt Lake City — Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate entity known as InMoment. InMoment provides a cloud-based customer experience optimization platform, the Experience Hub.

A recent Infosys Rethinking Retail Survey found that 86% of consumers who have experienced personalization technology while shopping have admitted that it has influenced their purchasing decisions. Moreover, 69% of consumers responded to the study stating that consistency of customer service across physical and online stores was of importance to them.